Selected solution examples
Excel process becomes confusing
Problem
A company manages customer requests and processing statuses across several Excel files.
Solution
BayPass builds a web-based application with forms, roles, status management and dashboard.
Result
Information is maintained centrally, tasks become easier to trace and manual errors are reduced.
Website is slow and brings few enquiries
Problem
An existing website looks modern but loads slowly and brings hardly any enquiries.
Solution
Technical analysis, better page structure, clear CTA guidance, optimized content and performance improvements.
Result
The website becomes clearer, faster and better prepared for search engines.
Customer requests arrive through too many channels
Problem
Requests arrive via email, WhatsApp and forms but are not processed structurally.
Solution
A workflow with form, priority, ticket structure and automatic summary.
Result
Requests become easier to trace, faster to sort and better prioritized.